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Running a business

Is the customer always right? Why good customer service matters

Wondering about how to provide good customer service as a startup? Read on for advice on how to keep clients happy online and off – and why it matters.

Choosing a commercial premises

You have formed a company and now you need to find the ideal commercial premises. Let's look at what needs to be considered before choosing a place.

How to deal with sales objections: when ‘no’ doesn’t necessarily mean ‘never’

How the best sales people turn objections into positive results.

What is a Confirmation Statement?

What is a Confirmation Statement? The confirmation statement is a Companies House filing requirement which replaces the annual return. All...

How to Increase Sales

How to increase sales? It’s the question that’s on every entrepreneur’s lips almost constantly. And when a business is in...

What next? Running a business

It’s time to get going – you’ve formed your company, done all the planning, gained the funding and you’re ready...

What is a Certificate of Good Standing?

If an investor is doing due diligence on your company, they may ask for a Certificate of Good Standing. But what is...

How to attract top talent: employee benefits on a budget

How can small businesses compete with large corporations when it comes to employee benefits? Learn how to attract top talent to your SME with this guide.

Why it pays to value your customers and build lasting relationships

Lots of small businesses underestimate the importance of customer loyalty - avoid that pitfall and learn how to keep them coming back to your company.
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